Guided CX Insights

Originally published in BAI Banking Strategies By Clyde Logue, VP of Product, Glance August 3, 2020

Digital banking has been around for decades, but it has never been hotter, and it has never been more critical to the success of financial services companies.

This is blog #3 in a 3-part series about deploying Glance in the enterprise. The first blogs covered tips on communicating the value of Glance Visual Engagement to motivate your team, and successfully driving adoption of Glance across your enterprise.

Wakefield, MA April 28, 2020 – Glance (www.glance.net), a leading provider of visual engagement solutions that enable organizations to deepen customer relationships and transform digital customer interactions into brand-building and revenue-generation opportunities, announced that the company is recognized in Gartner’s March 2020 Market Guide for Customer Service and Support Technologies. Authored by Gartner analysts Brian Manusama and Nadine LeBlanc, the report is available to Gartner subscribers.

This is the 2nd blog in a 3-part series about successful deployment. In blog #1, we talked about the importance of communication before and during deployment.

Glance has been delivering visual engagement solutions since 2000. In the past two decades, we’ve learned a best practice or two about deploying technology solutions into the enterprise.

Originally published in BAI Banking Strategies By Tom Martin, CEO, Glance April 17, 2020

Originally published in BAI Banking Strategies By Clyde Logue, VP of Products, Glance March 27, 2020

Glance’s client, Constant Contact, was the subject of a great article in CIO magazine. Here are the high points: