eBooks
Welcome to Our eBooks
See why CX industry leaders trust Glance Guided CX.
Featured eBook
Deriving ROI from enterprise CX technology
Don’t let your CX technology investment die at the desk—discover how to fully deploy, embrace, and optimize your solution to achieve long-term value.
Read Now
Latest eBooks
eBook
Digital retail customer experience trends
Key trends in digital retail customer experience to pay attention to. Customer experience is a top priority for retailers striving to set themselves apart from their competition. In this guide, you’ll gain insights into what customers expect today, discover key digital retail trends to watch, and receive guidance for delivering on your customers’ expectations. Download the eBook to learn:
Our Customers
What our customers are saying
Salespeople and demo technicians love Glance because it is simple, easy, fast, and reliable. Sales leadership loves Glance because of the automatic KPI capture in the CRM and the ability to inspect the sales process. Everyone loves the results: close business faster, for more revenue.
"We have the ability to have our experts see what the customer sees and highlight areas to help direct the customer. Our one-way video lets the customer connect the TurboTax expert they are speaking with. It’s been a game changer for Intuit."
"We’re able to jump right into whatever issue the customer may be facing and provide real-time guidance as opposed to trying to make them describe what they see on the screen."
"Enabling lenders to see what the customer is seeing in the digital environment and offer guidance and personalized service as needed through Glance cobrowsing is incredibly valuable."
