Glance screen share
Real-time secure screen sharing for instant collaboration
Glance Guided CX
Cobrowse vs screenshare – what's the difference?
Fortune 500 enterprises trust Glance’s collaboration technology
Glance pioneered online screen sharing, building from a small business provider to the enterprise Guided CX platform it's known for today. We continue to be trusted by the world's largest and most security-conscious enterprises to power their human-focused CX strategies, including journeys where screen sharing is required.
High-performance screen sharing functionality you expect
Screen sharing from Glance offers high-definition screen transmission, making guided collaborations, remote meetings, presentations, and teamwork as effective as being in the same room. Representatives and customers can instantly present their desktop, browser, and/or documents – no downloads, meeting tools, or friction.
Cobrowsing or screen sharing – why choose?
Moving between cobrowsing and screen sharing during the same Glance Guided CX interaction is seamless. From cobrowsing digital properties to screen sharing desktops, mobile apps, windows, or approved content; from securely sharing documents to humanizing the interaction with video, and more, Glance gives your representatives a breadth of collaboration to help customers reach their goals during their digital journey.
Easy for everyone to use
Representatives love how quick it is to start a Glance-powered collaboration from within their daily workspace, with the capabilities they need at their fingertips. Customers can use any browser or device and don’t need to download or install anything. That’s frictionless collaboration when you need it.
Works with your existing tech stack
You can leverage Glance with the systems you have in place today or the technology choices in the future. Glance works the same no matter where the interaction starts, ensuring employees and customers have a consistent experience regardless of the underlying tech. Learn more about our quick-start integration options or API and SDK libraries.
Enterprise-grade security and scale
Glance supports stringent data privacy and security standards, maintains annual compliance with ISO/IEC 27001 and SOC 2 Type 2, and is verified by our Fortune 500 customers in Financial Services, Banking, Insurance, and more. Our Guided CX platform, which includes screen sharing, is proven to scale without a decrease in quality during business-critical seasons such as holiday shopping, open enrollment, and U.S. tax filing. Visit our Trust Center for more information.
Measurable business impact
Our APIs let you export Glance data into your BI or reporting tools to analyze the ROI of screen sharing while assisting customers. Additionally, integrating Glance within your CRM, CCaaS, or custom systems allows you to combine interaction data with business data, enabling deeper and more meaningful business analysis to help you understand Glance's revenue impact and value-based operational efficiencies.
The Results
Enterprise outcomes with Glance
20% higher CSAT
10% boost in FCR
18pt increase in NPS
20% reduction in AHT
60% reduction in sales cycle time
40% boost in lead conversion rate
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