Webinars
Be a customer loyalty generator: Meet customers inside your mobile apps
Customer Retention

Be a customer loyalty generator: Meet customers inside your mobile apps

Jill Newberg, VP of Product Marketing at Glance, and Scott Baker, Director of Product Management at Glance
Jill Newberg Scott Baker
Webinar Speakers
Jill Newberg & Scott Baker

In this Webinar

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    About this talk

    Join our upcoming webinar to learn how you can power omnichannel Guided CX across web and mobile with Glance Mobile App Share.

    Major brands worldwide use Glance Mobile App Sharing to offer secure, personalized in-app assistance, meeting their customers’ needs in the moment and in context to improve sales, onboarding, and issue resolution.

    Attend our upcoming demo webinar to learn about the latest enhancements and how Glance Mobile App Share helps companies:

    • - Deliver stand-out customer experience
    • Increase CSAT - Reduce average handle time (AHT)
    • Improve first call resolution (FCR)

    For enterprises seeking to achieve parity between their browser-based and mobile app offerings, only Glance offers two-way video, secure masking, gesturing, and customizable user experiences across any platform for desktop and mobile devices.

    Register today to learn more!

     

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    Become a customer loyalty generator series Make every interaction count
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    About this talk Digital self-service on your website or in your app works great for your customers … until it doesn’t. When customers need personal assistance in digital spaces, how can your agents help them achieve their goals - and, ultimately, keep them as customers? Bringing human-to-human support into your digital channels could be the game changer you need.
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    Why every employee is in the customer experience business
    Guided CX

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    About this talk We all know that support staff are at the forefront of driving great customer experiences. But the one thing that customer-centric companies understand well is that great CX is not the job of customer-facing teams alone – everyone has an equal role to play.
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    How a remarkable customer experience can be your best sales strategy

    About this talk Let’s face it: Competition is tougher than ever these days. Competing on price is a loser’s game — just ask the two gas stations across the street from each other. And competing on product is getting harder and harder as almost everything is copyable — just ask your favorite ride-share company.
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    Join your customers inside your digital spaces

    Set your digital customer experience apart from the rest with Glance Guided CX.

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