About this talk
When it comes to helping customers meet their goals in your digital spaces, nothing beats real human connections. Glance connects your agents with your customers, face to face and right in your company’s website or app, as a seamless part of your digital customer journey.
The latest updates to Glance Guided CX solutions deliver the right technology at the right time with the right level of personalization to elevate both your brand and your customer relationships.
In this webinar, learn how these new features:
- Reduce friction in the digital customer journey with no-download screen share
- Deliver in-brand guided customer experiences with easy new admin controls
- Provide agent-assisted form-fill and site navigation with security and control
- Empower users, agents, and administrators to make the experience unique
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