WEBINARS

Welcome to our Webinars

See why CX industry leaders trust Glance Guided CX.

Glance Guided CX demo featuring Amazon Connect
Guided CX

Glance Guided CX demo featuring Amazon Connect

We know your time is precious, so let’s make it easy. Check out this on-demand demo and see how Glance Guided CX works with Amazon Connect.
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Latest Recorded Webinars

Digital Transformation

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Digital Transformation

Effortless digital transformation: Leading with process & technology

About this talk KT Ellis, Senior IT Product Manager at Dutchie, knows CX. They have 10+ years of experience implementing and optimizing customer experience processes and systems across enterprises.

Digital Transformation

Digital Transformation

Turn smartphones into sales and service accelerators with Mobile Camera Share

About this talk When your customers or on-site technicians need to verify information or have difficulty troubleshooting equipment, a simple live stream from their mobile device can keep the interaction progressing to a successful conclusion.
Heather Nightingale Keith Basara
Webinar Speakers
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Customer Retention

How brands boost loyalty and drive revenue with Glance for Salesforce
Customer Retention

How brands boost loyalty and drive revenue with Glance for Salesforce

About this talk Technology is transforming brand interactions - but not human nature.
Heather Nightingale Natalie Tosh
Webinar Speakers
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Digital Transformation

Why CX should embrace AI
Digital Transformation

Why CX should embrace AI

About this talk ChatGPT has shown us that we can expect more from software. At the same time, artificial intelligence (AI) has become a buzzword, promising to completely transform customer experience. However, many enterprises are still hesitant to adopt AI, fearing the risks of technology and uncertain about its potential benefits.
Tom Martin David Butler
Webinar Speakers
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