Blog
The role of human interaction in a digital-first world
News

The role of human interaction in a digital-first world

Read time
Published

In this article

    Sign up for our newsletter

    Shep Hyken interviews Tom Martin, CEO at Glance, a software company focused on helping businesses connect with their customers. He discusses combining technology with human-to-human interactions to create a seamless and personalized customer experience.

     
    Published
    Glance Blog

    Get the latest in Guided CX

    Trends, tips, and insights in human-guided CX.

    See all Blog Posts
    2024 CX strategy planning

    Saving the omnichannel experience with HX

    In a world dominated by technology and automation, businesses have been racing to embrace the...

    Read Now
    Guided CX

    Where does AI fit in the CX puzzle?

    Brands are constantly seeking the magic formula that will propel them to the forefront of customer...

    Read Now
    Untitled design (1)
    News

    Creating authentic customer connections in a digital world: The power of integrating empathy and technology with Tom Martin

    Tom Martin is the CEO at Glance, a CX and contact center strategist, product lifecycle expert, and...

    Read Now

    SCHEDULE A DEMO

    Join your customers inside your digital spaces

    Set your digital customer experience apart from the rest with Glance Guided CX.

    Schedule a demo
    https://hyken.com/amazing-business-radio-show/balancing-technology-the-human-touch-and-customer-experience-cx/?utm_content=259011614