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The role of human interaction in a digital-first world
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The role of human interaction in a digital-first world

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    Shep Hyken interviews Tom Martin, CEO at Glance, a software company focused on helping businesses connect with their customers. He discusses combining technology with human-to-human interactions to create a seamless and personalized customer experience.

     
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    https://hyken.com/amazing-business-radio-show/balancing-technology-the-human-touch-and-customer-experience-cx/?utm_content=259011614