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eBook
2025 CX trends: AI and human empathy in the hybrid era
Guided CX

2025 CX trends: AI and human empathy in the hybrid era

With 73% of consumers citing CX as a key purchasing factor, yet only 49% feeling satisfied with current experiences, closing the gap is essential. 

What You'll Learn:

  • How predictive AI transforms customer interactions across industries.
  • The role of trust and transparency in building lasting customer relationships.
  • Best practices for merging digital efficiency with human empathy in hybrid experiences.

Assets

Check out some of our downloadables

Set your digital customer experience apart from the rest with Glance Guided CX.

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Digital Transformation

Customers for life: Putting the human touch into digital banking

With Guided CX offering a way to bridge the two converging needs in the banking world — excellent...

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Digital Transformation

How top banks are driving customer loyalty by personalizing digital banking experiences

Download the eBook to learn how banks are using Guided CX to:

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Digital Transformation

Best practices in CX measurement

Glance offers guided customer experience solutions that let your representatives join your...

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Set your digital customer experience apart from the rest with Glance Guided CX.

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