Guided CX

Guided CX

Guided CX Platform
Industry-leading human CX.

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Financial Services
Human-guided transactions.

Healthcare
Standout CX for high-stakes moments.

P&C Insurance
Insurance CX with human connection.

Tax & Accounting
Add the human touch to your tax software

Retail
Take your in-person experience online.

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CX that sells SaaS.
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Featured Resources

Glance releases 2025 CX Trends Report
With customer satisfaction trends rapidly evolving, Glance’s report outlines how organizations can leverage AI without losing the personal touch.

AI + human maturity model for customer experience
AI and human collaboration are transforming customer experiences across industries. This is your roadmap to understanding where your organization stands today and how to advance toward smarter, more impactful customer interactions.

The Total Economic Impact^™ of Glance Guided CX
Glance Guided CX found to enhance customer service operations, reduce costs, and drive revenue in a study commissioned by Forrester Consulting.
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How top banks are driving customer loyalty by personalizing digital banking experiences

Digital Transformation

How top banks are driving customer loyalty by personalizing digital banking experiences

Download the eBook to learn how banks are using Guided CX to:

Drive customer loyalty
Empower in-branch tellers and banking teams to reduce handling time and improve first call resolution
Improve customer engagement metrics, such as reducing sign-up times for new product, by 60%

Download eBook

Screenshot 2025-06-02 at 11.35.39 AM

Assets

Check out some of our downloadables

Set your digital customer experience apart from the rest with Glance Guided CX.

Guided CX

Banking beyond boundaries

Banks are facing a critical imperative to revolutionize customer engagement. From meeting customers...

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Digital Transformation

Customers for life: Putting the human touch into digital banking

With Guided CX offering a way to bridge the two converging needs in the banking world — excellent...

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Digital Transformation

Do or die digital banking

This eBook includes:

Read Now

SCHEDULE A DEMO

Join your customers inside your digital spaces

Set your digital customer experience apart from the rest with Glance Guided CX.

Schedule a demo